Feeling Vulnerable?
Let’s Make Your Tech Invincible!
Our mission: To protect you from cyber threats and your technology.
No, seriously, we love you.
Why Choose Us? Because We’re Awesome. But Seriously…
Where Tech Support Meets Superhero Service!
Starting at $200 a month, you could be completely covered.
In a world where tech support often feels as cold as a disconnected server room, we’re the warm, glowing screen in a dark office. We’re not just about fixing problems; we’re about making sure those problems don’t mess with your company. We’re the friend you call not just for tech woes but because you know we genuinely care. And yeah, we’re pretty good at the tech stuff, too.
Why Value IT
> No budget Surprises
> Someone Is Always There
> A Full Team Of Support
> An Expert You Can Always Call
> Full Technology Services
Worry-Free Support
Yes, we fix problems, but we also bring a level of care, excitement, to the table that’s as refreshing as your morning coffee. With us, IT support feels like a breeze — effective, efficient, and unexpectedly enjoyable.
Customer Focused
It’s a mix of top-notch tech expertise, a genuine love for what we do, and an unwavering commitment to making your life easier. From network setup and maintenance to IT infrastructure management, we handle the serious stuff so you can focus on your passion.
No Budge Surprises
Whether you’re experiencing a tech crisis or just want to avoid one, we’re here to help. No problem is too small, and no question is too silly. Reach out, and let’s make technology work for you. Oh, and you get it all in a simple, affordable monthly package.
Botecha Value IT
Basic support- Botecha’s protection software on all systems in the office.
- You get full phone support during business hours between 8 a.m. and 5 p.m. MST, Monday through Friday. You can make up to four monthly support calls at no extra charge.
- You will have 24-7 on-call support with the understanding that there is an hourly charge for off-business hours.
- If there is an onsite need. Onsite support is a $97 hourly rate with a minimum of 1 hour.
- This agreement is for six systems or less. You can pay an additional $50 monthly for each system over six.
Botecha Value IT
Advanced support- Everything with the Basic
- 4hr onsite support
Botecha Value IT
Premium Support- Everything in Basic
- unlimited support calls
- Unlimited support onsite
Botecha Value IT
Enterprise Support- Needs assessment for pricing.
What Our Clients Are Saying
Don’t just take our word for it. Read what our satisfied clients have to say about being part of the family. Spoiler: It’s all lovey-dovey stuff.
★★★★★
Debbie
BoTecha has been our service provider for over six years. Without exception, they have been stellar in their service! We’ve been very satisfied with the ongoing service of our day to day needs as well as problem solving. They keep everything up to date and running smoothly. They are personable and take time to do things right!”
★★★★★
Shelby
Our company utilizes BoTecha for all of our IT needs. We have had the pleasure of working directly with the business owner himself and we have absolutely nothing to complain about. His entire team, himself included, is extremely efficient and professional. More than that, they are a part of our company, they are our friends. I would not hesitate to recommend this business or the intense level of service they offer to anyone I encounter.
★★★★★
Kristjan
“A++ service from these guys. I had a problem with my phone network that I could not figure out on my own. I put in a call to them and they were there in less than a half hour to fix it. No problems since. Friendly guys, always Johnny on the spot, never make me feel like an idiot when the solution to a problem is “Did you make sure it was plugged in?”
★★★★★
Shawnette
BoTecha has been our IT provider for 6 years. They are always responsive to our needs and work to ensure that even the toughest IT problems are solved promptly and efficiently. They won’t give up until the challenges are solved! They professionally handle our IT needs, and to top it off, they are extremely friendly, kind and easy to work with. I have given them the highest recommendation because they work hard, have never let us down. Thanks Bobby and staff for the great job you do for us!
Frequently Ask Questions
What makes Botecha Different?
We are committed to the success of every business we support. We care about small businesses and want to make a difference in the success of small companies that normally can’t afford support. Technology is essential, and having everything run smoothly makes a better work and client environment. We are in this business to make a difference.
Do you sell hardware and software at a hefty markup?
At Botecha, we believe it is a conflict of interest for our clients to sell them hardware and software. We do not take percentages of sales. We have our client’s best interest in mind, not some way to make another dollar off of them. Even though it is standard practice for support companies to charge for hardware, we don’t do it. We will show you what to buy and help you get the best price, but we don’t resell.
Do you have a contract that we will be stuck in?
No. We have an agreement that is month to month. You can terminate at any time with a 30-day notice—keeping in mind that a lot of our clients have been with us for over 14 years.
How does the support process work
You will have the direct phone number of your personal computer administrator, which will fix most issues remotely, but you will also have a dedicated in-person tech that will be there for any onsite needs.
Would it be a hassle to change who we already have?
Unlike some companies, we do not come in and say everything needs to change and we need to buy a lot of new hardware. We work with what you have and streamline as we go. We believe in making things simpler, not more complicated. We have been doing this for 15 years. We have it figured out.
Do you charge for every little extra thing you do?
No, You pay a monthly fee of $297, and with that you get full support 8 to 5 during the weekdays. You get two onsite emergencies every month, and if you need us on weekends or off business hours, it is a one-time $89 charge. No budget surprises.
Do you really care?
In business, companies say all the time, “We care.” A lot of the time, it is a marketing thing. My name is Bobby James. I started BoTecha in 2007 because I loved helping and supporting small businesses. I have a deep passion for the success of the companies we support. I love them. We become a part of your business because we care a lot. We know it is easy to say, but give us a call and see for yourself.
Contact Info
Address:
9690 S. 300 W.
Sandy, UT 84070
info@botecha.com
385.308.5188
All Rights Reserved Botecha, Copyright 2020