Lean IT Solutions
No Budget Surprises
By leveraging the Lean IT model, we focus on simplifying IT operations, reducing unnecessary costs, and maximizing productivity. Whether you’re a small business or an enterprise, our services are tailored to provide just what you need—no more, no less.
Tailored IT Support Plans Built for Your Business—Simple, Transparent, and Reliable.
Our Basic IT Services?
$39 A Month Per System
The perfect solution for small businesses seeking reliable, cost-effective IT services. Botecha’s Basic support plan ensures you get streamlined, efficient support that prioritizes productivity and minimizes waste—all while protecting your systems and controlling costs. With no hidden fees, our transparent pricing covers everything in your technology infrastructure, including server management, firewall oversight, and switch management, ensuring comprehensive support without surprises.
Lean IT System Protection
With Botecha’s Protection Software installed on all your systems, you’ll benefit from a lightweight, efficient solution designed to safeguard against cyber threats like malware, ransomware, and phishing attacks. The Lean IT approach ensures your systems remain protected without unnecessary complexity, keeping operations smooth and secure.
Full Phone IT Support During Business Hours
Our Lean IT methodology means fast, straightforward solutions to common IT issues. Get professional assistance from our expert technicians during regular business hours (8 a.m. to 5 p.m. MST, Monday through Friday). Whether it’s troubleshooting software, configuring hardware, or optimizing workflows, our IT support is designed to keep your business running efficiently.
Up to Three Monthly Support Calls Included
Avoid surprises with three included support calls each month. Our Lean IT approach ensures your IT challenges are resolved quickly and effectively, so you can focus on your business. From fixing technical issues to answering IT-related questions, these calls are a built-in safety net for your operations.
24/7 On-Call IT Support
When unexpected issues arise, you’ll have access to our team anytime. Off-hours support is billed hourly, giving you the flexibility to address critical needs while keeping costs predictable. With Lean IT, we focus on solving issues promptly to minimize downtime.
Onsite IT Services When You Need Them
Some issues require hands-on solutions. Our onsite IT support is available at $97 per hour (minimum one hour). This flexible option ensures that even the most complex challenges are handled efficiently and with minimal disruption to your business.
Who is Our Basic IT Support Plan For?
This Plan Is Ideal For:
Small businesses seeking dependable and cost-effective IT services that prioritize efficiency.
Companies looking to protect their systems with essential IT support under the Lean IT model.
Teams that need occasional professional assistance without overpaying for unnecessary services.
$39 A Month Per System
Our Advanced IT Support Services?
$49 A Month Per System
Designed for businesses that need flexible, hands-on IT services with enhanced support options, Botecha’s Advanced IT Support plan ensures you receive efficient, proactive solutions that reduce waste, improve system performance, and keep costs under control. With our transparent pricing, there are no hidden fees—comprehensive coverage includes server management, firewall oversight, switch management, and other critical infrastructure services, so you get full support with no surprises.
Lean IT System Protection
• Protect your systems with Botecha’s Protection Software, engineered for maximum security and minimal overhead.
• Prevent disruptions caused by malware, ransomware, and other cyber threats with efficient, lightweight tools designed to work seamlessly with your systems.
Full Phone IT Support During Business Hours
• Receive reliable, fast IT support from 8 a.m. to 5 p.m. MST, Monday through Friday.
• From troubleshooting technical errors to optimizing performance, our Lean IT approach ensures you get the help you need without unnecessary steps or delays.
Up to Six Monthly Support Calls Included
• Benefit from six included support calls per month for resolving system errors, software issues, or process improvements.
• Predictable and proactive IT services ensure that your challenges are handled effectively, saving time and resources.
Four Hours of Onsite IT Services at No Charge
• When remote support isn’t enough, you’ll have access to four hours of onsite IT services per month at no additional cost.
• Our technicians use the Lean IT model to address issues efficiently, ensuring minimal impact on your operations.
24/7 On-Call IT Support
• Access expert IT services any time of the day with our 24/7 on-call support. Hourly charges apply for off-business hours, but our Lean IT approach ensures fast resolutions to minimize downtime.
Additional Support Options
• If your needs exceed six monthly calls or four hours of onsite support, additional assistance is available at $97 per hour (minimum one hour). With Lean IT, every service is streamlined for efficiency and cost control.
Who is Our Advanced IT Support Plan For?
This Plan Is Ideal For:
Businesses looking for proactive and hands-on IT services that scale with their needs.
Companies that need a balance of remote and onsite IT support to address complex challenges.
Teams wanting reliable and predictable IT support under the Lean IT model.
$49 A Month Per System
Our Premium IT Support Services?
$59 A Month Per System
For businesses that depend on seamless IT operations, Botecha’s Premium IT Support plan offers unlimited support under our Lean IT model. With proactive, efficient services designed to maximize productivity and minimize disruptions, this plan ensures your systems are always running smoothly. Our transparent pricing includes everything—server management, firewall oversight, switch management, and more—so you get comprehensive, worry-free support with no hidden costs.
Comprehensive Lean IT System Protection
• Safeguard your systems with Botecha’s Protection Software, designed to provide enterprise-level security without unnecessary complexity.
• Prevent downtime and protect against cyber threats like malware and ransomware with tools that prioritize efficiency and reliability.
Unlimited Full Phone IT Support During Business Hours
•• Access expert assistance during business hours (8 a.m. to 5 p.m. MST, Monday through Friday) without worrying about call limits.
• Our Lean IT model ensures that every issue is addressed promptly and effectively, helping your team stay focused and productive.
Unlimited Monthly IT Support Calls
• Whether you’re troubleshooting software issues, resolving hardware problems, or looking for IT advice, you can make unlimited support calls without incurring additional costs.
• This unlimited support ensures that your business always has access to the help it needs, when it needs it.
Unlimited Onsite IT Services at No Charge
• For complex issues that require a hands-on approach, you’ll have access to unlimited onsite support at no extra cost.
• Our technicians work efficiently, using Lean IT principles to minimize disruptions and resolve challenges quickly.
24/7 On-Call IT Support
• Emergencies can happen anytime, and our team is always ready to help. While hourly charges apply for off-business hours, our Lean IT approach ensures fast, cost-effective solutions to keep your business moving forward.
Who is Our Premium IT Support Plan For?
This Plan Is Ideal For:
Businesses that require reliable, continuous IT services for mission-critical operations.
Companies with dynamic IT needs that can benefit from unlimited support.
Teams looking for comprehensive, hands-on IT support with no hidden fees or surprises.
$59 A Month Per System
Our Enterprise IT Support Services?
Custom Pricing
For businesses with complex IT requirements or large-scale operations, our Enterprise IT Support plan offers fully customized solutions. Built on Botecha’s Lean IT model, this plan is designed to provide scalable, efficient, and cost-effective IT services tailored specifically to your needs.
Comprehensive Needs Assessment
• Every enterprise is unique, and so are its IT challenges. We start with a detailed needs assessment to understand your business’s requirements, ensuring our services align perfectly with your goals.
• Our Lean IT approach identifies areas to optimize, eliminating unnecessary costs while maximizing efficiency.
Dedicated Onsite IT Technician
• Gain the advantage of having a dedicated technician onsite every week to manage your IT infrastructure. This ensures consistent monitoring, faster issue resolution, and proactive maintenance.
• By applying Lean IT principles, our technicians focus on minimizing downtime and improving system performance across your organization.
Scalable IT Solutions
• Whether you need robust cybersecurity, system upgrades, or network optimization, our scalable solutions are designed to grow with your business.
• Lean IT ensures that every service we provide adds value, without the burden of unnecessary expenses.
Advanced IT Support Options
• Access our full suite of IT services, including 24/7 support, onsite assistance, and advanced system monitoring.
• Custom pricing ensures you only pay for what your business truly needs, maintaining cost transparency and control.
Who is Our Enterprise IT Support Plan For?
This Plan Is Ideal For:
Businesses that require reliable, continuous IT services for mission-critical operations.
Companies with dynamic IT needs that can benefit from unlimited support.
Teams looking for comprehensive, hands-on IT support with no hidden fees or surprises.
Custom Pricing
What is not covered under your plans?
At Botecha, our support plans are designed to be simple, transparent, and hassle-free. Everything you need for reliable IT support is included—no surprises, no hidden fees. The only additional costs you might see are for new projects, like setting up new racks or running new cabling. Server changes and upgrades of servers or computers are not considered new projects and are covered under our plans. We’ll always discuss these with you upfront, so you’re never caught off guard. It’s all part of our commitment to keeping IT support easy, affordable, and focused on your success.