Lean IT – The IT Service That Actually Cares (and Saves Your Business Money!)

Tired of overpriced IT services that nickel-and-dime your business? At Botecha, we keep things simple, smart, and stress-free. From small businesses to large enterprises, we deliver IT that works for YOU – no hidden fees, no unnecessary gadgets, just real value.

ABOUT US

Your Trusted IT Partner for Over 17 Years

At Botecha, we believe IT services should be simple, transparent, and always focused on what’s best for you. For nearly two decades, we’ve helped businesses save money, boost productivity, and stay ahead of the curve with our Lean IT approach.

Since 2007, Botecha has been breaking the mold of traditional IT services. We saw how businesses were being overcharged and underserved, so we set out to do things differently. Our Lean IT approach delivers top-notch support without unnecessary expenses, ensuring you only pay for what you need.

OUR SERVICES

No Budget Surprises

Botecha Value IT

Basic Support

$39 per system

Perfect for businesses looking for foundational IT support with dependable protection and cost control.

  • Botecha’s protection software on all systems.

  • Full phone support during business hours (8 a.m. to 5 p.m. MST, Monday through Friday).

  • Up to three monthly support calls at no extra charge.

  • 24/7 on-call support (hourly charge for off-business hours).

  • Onsite support: $97 per hour (minimum of one hour).

Advanced Support

$49 per system

A step up for businesses needing more flexibility and hands-on assistance.

  • Botecha’s protection software on all systems.

  • Full phone support during business hours (8 a.m. to 5 p.m. MST, Monday through Friday).

  • Up to six monthly support calls at no extra charge.

  • Four hours of onsite support at no extra charge.

  • 24/7 on-call support (hourly charge for off-business hours).

  • Additional support (off-business hours or exceeding six calls and four onsite hours): $97 per hour (minimum of one hour).

Premium Support

$59 per system

Unlimited support for businesses that rely on seamless IT services.

  • Botecha’s protection software on all systems.

  • Full phone support during business hours (8 a.m. to 5 p.m. MST, Monday through Friday).

  • Unlimited monthly support calls at no extra charge.

  • Unlimited onsite support at no extra charge.

  • 24/7 on-call support (hourly charge for off-business hours).

Enterprise Support

Custom Pricing

Tailored for businesses with unique IT needs or larger-scale operations.

  • Needs assessment for pricing.

  • Dedicated tech on-site every week.

TESTIMONIALS

CUSTOMER REVIEWS


BoTecha has been our service provider for over six years. Without exception, they have been stellar in their service! We’ve been very satisfied with the ongoing service of our day to day needs as well as problem solving. They keep everything up to date and running smoothly. They are personable and take time to do things right!

Debbie


Our company utilizes BoTecha for all of our IT needs. We have had the pleasure of working directly with the business owner himself and we have absolutely nothing to complain about. His entire team, himself included, is extremely efficient and professional. More than that, they are a part of our company, they are our friends. I would not hesitate to recommend this business or the intense level of service they offer to anyone I encounter.

Shelby


BoTecha has been our service provider for over six years. Without exception, they have been stellar in their service! We’ve been very satisfied with the ongoing service of our day to day needs as well as problem solving. They keep everything up to date and running smoothly. They are personable and take time to do things right!

Kristjan

BoTecha has been our IT provider for 6 years. They are always responsive to our needs and work to ensure that even the toughest IT problems are solved promptly and efficiently. They won’t give up until the challenges are solved! They professionally handle our IT needs, and to top it off, they are extremely friendly, kind and easy to work with. I have given them the highest recommendation because they work hard, have never let us down. Thanks Bobby and staff for the great job you do for us!

Shawnette

These guys are the best! IT companies I've worked with in the past have had a general attitude of "not my problem" but Botecha has been great. They go above and beyond ever time I have an issue. They make sure the printer works and they even fix the projector in our classroom - even though it's not on the contract. Highly recommend.

Clint

FAQS

What makes Botecha Different?

Oh, where do we start? At Botecha, your business’s success is our ultimate mission! We’re not just another tech support company—we’re your biggest cheerleaders. We genuinely care about your company and are dedicated to helping small businesses that often find top-tier support out of reach. We understand that technology is the heartbeat of your operations, and when it runs smoothly, everyone—from your team to your clients—feels the magic.

We’re here to make waves, solve problems, and ensure that every business we support doesn’t just survive but thrives! Think of us as your tech fairy godmothers, ready to turn tech troubles into triumphs. Let’s create something amazing together!

Do you have a contract that we will be stuck in?

Nope, no ball and chain here! At Botecha, we believe in keeping things flexible and stress-free with a simple month-to-month agreement. That means you can terminate anytime with just a 30-day notice. No strings attached, just pure tech support bliss.

But here’s the fun twist—many of our clients have been with us for over 16 years! Why? Because they can’t get enough of the outstanding support and genuine care we provide. We’re pretty confident that once you experience the Botecha magic, you’ll want to stick around for the long haul too! So, come join the Botecha family, where flexibility meets fantastic service.

Would it be a hassle to change who we already have?

Not at all! Switching to Botecha is a breeze. Unlike some companies that come in and insist you need to overhaul everything and buy loads of new hardware, we take a different approach. We work with what you’ve got and streamline as we go. Our goal is to make things simpler, not more complicated. With 17 years of experience under our belt, we’ve got the process down to a science. So, sit back, relax, and watch as we transform your tech setup into a smooth-running masterpiece without any hassle!

How does the support process work?

It’s simple—just like magic, but with way less mystery! ✨ You pay a flat monthly fee per device, and we take care of everything. Seriously, everything. From troubleshooting to updates to keeping your devices in tip-top shape, we’ve got it covered. You focus on running your business, and we’ll make sure your tech is running smoothly. No surprises, no extra charges—just reliable, hassle-free support with a smile.

Do you sell hardware and software at a hefty markup?

Nope, not a chance! We’re not in the business of playing "markup madness." Instead, we’re your IT bargain hunters. We help you find the best deals on hardware and software, but we leave the selling to the big box stores and vendors. Think of us as your IT shopping buddy—finding exactly what you need at the best price, without the upsell. No markups, no sales gimmicks—just honest, happy-to-help service.

Do you charge for every little extra thing you do?

Nope, we’re not about nickel-and-diming you! 🛑💰 With us, you pay a simple flat fee per device, and we take care of everything. Whether it’s a quick question, a surprise issue, or an unexpected need, it’s all included. No sneaky charges, no “extras” line on your bill—just top-notch service wrapped up in one straightforward price. We believe in keeping things easy, predictable, and stress-free.

Do you really care?

Oh, you bet we do! In a world where “We care” often feels like just another marketing slogan, Botecha stands out with genuine heart. My name is Bobby Glen James, and I founded Botecha in 2007 out of pure passion for helping and supporting small businesses. We’re not just another tech support company—we’re your dedicated partners in success. We dive deep into understanding your business and become an integral part of it because we genuinely care. We love what we do, and it shows in every interaction. But hey, don’t just take our word for it—give us a call and experience the Botecha difference for yourself!