Your Trusted IT Partner for Over 17 Years
Botecha Value IT
Basic Support
$39 per system
Perfect for businesses looking for foundational IT support with dependable protection and cost control.
Botecha’s protection software on all systems.
Full phone support during business hours (8 a.m. to 5 p.m. MST, Monday through Friday).
Up to three monthly support calls at no extra charge.
24/7 on-call support (hourly charge for off-business hours).
Onsite support: $97 per hour (minimum of one hour).
Advanced Support
$49 per system
A step up for businesses needing more flexibility and hands-on assistance.
Botecha’s protection software on all systems.
Full phone support during business hours (8 a.m. to 5 p.m. MST, Monday through Friday).
Up to six monthly support calls at no extra charge.
Four hours of onsite support at no extra charge.
24/7 on-call support (hourly charge for off-business hours).
Additional support (off-business hours or exceeding six calls and four onsite hours): $97 per hour (minimum of one hour).
Premium Support
$59 per system
Unlimited support for businesses that rely on seamless IT services.
Botecha’s protection software on all systems.
Full phone support during business hours (8 a.m. to 5 p.m. MST, Monday through Friday).
Unlimited monthly support calls at no extra charge.
Unlimited onsite support at no extra charge.
24/7 on-call support (hourly charge for off-business hours).
Enterprise Support
Custom Pricing
Tailored for businesses with unique IT needs or larger-scale operations.
Needs assessment for pricing.
Dedicated tech on-site every week.
Oh, where do we start? At Botecha, your business’s success is our ultimate mission! We’re not just another tech support company—we’re your biggest cheerleaders. We genuinely care about your company and are dedicated to helping small businesses that often find top-tier support out of reach. We understand that technology is the heartbeat of your operations, and when it runs smoothly, everyone—from your team to your clients—feels the magic.
We’re here to make waves, solve problems, and ensure that every business we support doesn’t just survive but thrives! Think of us as your tech fairy godmothers, ready to turn tech troubles into triumphs. Let’s create something amazing together!
Nope, no ball and chain here! At Botecha, we believe in keeping things flexible and stress-free with a simple month-to-month agreement. That means you can terminate anytime with just a 30-day notice. No strings attached, just pure tech support bliss.
But here’s the fun twist—many of our clients have been with us for over 16 years! Why? Because they can’t get enough of the outstanding support and genuine care we provide. We’re pretty confident that once you experience the Botecha magic, you’ll want to stick around for the long haul too! So, come join the Botecha family, where flexibility meets fantastic service.
Not at all! Switching to Botecha is a breeze. Unlike some companies that come in and insist you need to overhaul everything and buy loads of new hardware, we take a different approach. We work with what you’ve got and streamline as we go. Our goal is to make things simpler, not more complicated. With 17 years of experience under our belt, we’ve got the process down to a science. So, sit back, relax, and watch as we transform your tech setup into a smooth-running masterpiece without any hassle!
It’s simple—just like magic, but with way less mystery! ✨ You pay a flat monthly fee per device, and we take care of everything. Seriously, everything. From troubleshooting to updates to keeping your devices in tip-top shape, we’ve got it covered. You focus on running your business, and we’ll make sure your tech is running smoothly. No surprises, no extra charges—just reliable, hassle-free support with a smile.
Nope, not a chance! We’re not in the business of playing "markup madness." Instead, we’re your IT bargain hunters. We help you find the best deals on hardware and software, but we leave the selling to the big box stores and vendors. Think of us as your IT shopping buddy—finding exactly what you need at the best price, without the upsell. No markups, no sales gimmicks—just honest, happy-to-help service.
Nope, we’re not about nickel-and-diming you! 🛑💰 With us, you pay a simple flat fee per device, and we take care of everything. Whether it’s a quick question, a surprise issue, or an unexpected need, it’s all included. No sneaky charges, no “extras” line on your bill—just top-notch service wrapped up in one straightforward price. We believe in keeping things easy, predictable, and stress-free.
Oh, you bet we do! In a world where “We care” often feels like just another marketing slogan, Botecha stands out with genuine heart. My name is Bobby Glen James, and I founded Botecha in 2007 out of pure passion for helping and supporting small businesses. We’re not just another tech support company—we’re your dedicated partners in success. We dive deep into understanding your business and become an integral part of it because we genuinely care. We love what we do, and it shows in every interaction. But hey, don’t just take our word for it—give us a call and experience the Botecha difference for yourself!