
What is Lean IT?
Botecha Value IT

Basic Support
Perfect for businesses looking for foundational IT support with dependable protection and cost control.
Botecha’s protection software on all systems.
Full phone support during business hours (8 a.m. to 5 p.m. MST, Monday through Friday).
Up to three monthly support calls at no extra charge.
24/7 on-call support (hourly charge for off-business hours).
Onsite support: $97 per hour (minimum of one hour).
Advanced Support
A step up for businesses needing more flexibility and hands-on assistance.
Botecha’s protection software on all systems.
Full phone support during business hours (8 a.m. to 5 p.m. MST, Monday through Friday).
Up to six monthly support calls at no extra charge.
Four hours of onsite support at no extra charge.
24/7 on-call support (hourly charge for off-business hours).
Additional support (off-business hours or exceeding six calls and four onsite hours): $97 per hour (minimum of one hour).


Premium Support
Unlimited support for businesses that rely on seamless IT services.
Botecha’s protection software on all systems.
Full phone support during business hours (8 a.m. to 5 p.m. MST, Monday through Friday).
Unlimited monthly support calls at no extra charge.
Unlimited onsite support at no extra charge.
24/7 on-call support (hourly charge for off-business hours).
Enterprise Support
Custom Pricing
Tailored for businesses with unique IT needs or larger-scale operations.
Needs assessment for pricing.
Dedicated tech on-site every week.

Client Reviews
We've been keeping Utah businesses running since 2007. Don't take our word for it. Here's what our clients say.
Mark Lomenick
Verified Google Review
"Botecha has accomplished in 6 months what we have been trying to get done in several years. Vee and Jathun treat this as if it was their own business always asking how to help and communicating solutions that make sense."
Shawnette Abraham
Canyon Rim Academy · Google Review
"BoTecha has been our IT provider at Canyon Rim Academy for 6 years. They won't give up until the challenges are solved! They are extremely friendly, kind and easy to work with. I have given them the highest recommendation because they work hard and have never let us down."
Felita Beardsley
Gary Beardsley Automotive · Google Review
"We at Gary Beardsley Automotive have been well taken care of by this company for several years now. Not only do they provide high-quality customer service but they ensure we feel valued and heard. We are grateful for this relationship and highly recommend them!"
Shelby Thompson
Verified Google Review
"His entire team is extremely efficient and professional. More than that, they are a part of our company. They are our friends. I would not hesitate to recommend this business or the intense level of service they offer to anyone I encounter."
Female Entrepreneur Empire
Verified Google Review
"I am beyond grateful for BoTecha!! Thank you for always helping us fix our problems!! You guys are the best!! Highly recommend BoTecha for all your IT needs!!"
Debbie Stevens
CRA Charter School · Google Review
"BoTecha has been our service provider for over six years. Without exception they have been stellar! CRA is a charter school with 30+ full time staff and over 500 students. They keep everything up to date and running smoothly. They are personable and take time to do things right!"
Opens our Google Business Profile in a new tab.
Oh, where do we start? At Botecha, your business’s success is our ultimate mission! We’re not just another tech support company—we’re your biggest cheerleaders. We genuinely care about your company and are dedicated to helping small businesses that often find top-tier support out of reach. We understand that technology is the heartbeat of your operations, and when it runs smoothly, everyone—from your team to your clients—feels the magic.
We’re here to make waves, solve problems, and ensure that every business we support doesn’t just survive but thrives! Think of us as your tech fairy godmothers, ready to turn tech troubles into triumphs. Let’s create something amazing together!
Nope, no ball and chain here! At Botecha, we believe in keeping things flexible and stress-free with a simple month-to-month agreement. That means you can terminate anytime with just a 30-day notice. No strings attached, just pure tech support bliss.
But here’s the fun twist—many of our clients have been with us for over 16 years! Why? Because they can’t get enough of the outstanding support and genuine care we provide. We’re pretty confident that once you experience the Botecha magic, you’ll want to stick around for the long haul too! So, come join the Botecha family, where flexibility meets fantastic service.
Not at all! Switching to Botecha is a breeze. Unlike some companies that come in and insist you need to overhaul everything and buy loads of new hardware, we take a different approach. We work with what you’ve got and streamline as we go. Our goal is to make things simpler, not more complicated. With 17 years of experience under our belt, we’ve got the process down to a science. So, sit back, relax, and watch as we transform your tech setup into a smooth-running masterpiece without any hassle!
It’s simple—just like magic, but with way less mystery! You pay a flat monthly fee per device, and we take care of everything. Seriously, everything. From troubleshooting to updates to keeping your devices in tip-top shape, we’ve got it covered. You focus on running your business, and we’ll make sure your tech is running smoothly. No surprises, no extra charges—just reliable, hassle-free support with a smile.
Nope, not a chance! We’re not in the business of playing "markup madness." Instead, we’re your IT bargain hunters. We help you find the best deals on hardware and software, but we leave the selling to the big box stores and vendors. Think of us as your IT shopping buddy—finding exactly what you need at the best price, without the upsell. No markups, no sales gimmicks—just honest, happy-to-help service.
Nope, we’re not about nickel-and-diming you! With us, you pay a simple flat fee per device, and we take care of everything. Whether it’s a quick question, a surprise issue, or an unexpected need, it’s all included. No sneaky charges, no “extras” line on your bill—just top-notch service wrapped up in one straightforward price. We believe in keeping things easy, predictable, and stress-free.
Oh, you bet we do! In a world where “We care” often feels like just another marketing slogan, Botecha stands out with genuine heart. My name is Bobby Glen James, and I founded Botecha in 2007 out of pure passion for helping and supporting small businesses. We’re not just another tech support company—we’re your dedicated partners in success. We dive deep into understanding your business and become an integral part of it because we genuinely care. We love what we do, and it shows in every interaction. But hey, don’t just take our word for it—give us a call and experience the Botecha difference for yourself!
